- Kaspersky Databases Are Corrupted Windows 10
- Kaspersky Database Update Failed
- Kaspersky Database Update
- Kaspersky Database Update Windows 10
- Kaspersky Virus Removal Tool Databases Are Corrupted
'Databases are corrupted' error in Kaspersky Internet Security 2016 1. Retry to update databases 2. Restart the application and retry to update databases 3. Contact Kaspersky Lab Technical Support. Restart the application and try to update databases 4. Contact Kaspersky Lab Technical Support Was this information helpful? Twice now since upgrading to KAV 5.0325 I have noticed that the KAV icon in the system tray has turned gray. It turns out that the AV database is corrupted and it asks if I want to update. So far, I am not able to update this morning so no AV on my PC. Is this a problem with the new release or ar.
That error message is misleading. I had a workstation show up in the Kaspersky Security Center status report as Protection is Off. That however was not the case after lots of troubleshooting.
4 Steps total
Kaspersky Databases Are Corrupted Windows 10
Step 1: Check the Application status in KSC
Kaspersky Database Update Failed
The application and network agent status showed running which of course means that real time monitoring is running. I also restarted the KLNAGENT service on the local workstation to verify that it was communicating to KSC. Followed that up with a reboot. Still no change.
Step 2: Check the status of the tasks on the client
Launch the KSE 8 or 10 by clicking the icon in the system tray. I then took a look at the scheduled tasks and the update task showed failed - Black list of sites corrupted. I don't have a screen shot of the message, but it would be where you see Update, etc. I believe it also said that it had failed at 1% which is more or less upon initiation.
Step 3: Clear the Bases
Ok, now you need to go to the following directory via Windows Explorer, --> C:ProgramDataKaspersky LabKES8Bases or %networkagentbases. The 8 can be substituted with 10 of course if you are running KES 10. I deleted all of the DAT, XML and XMS files in that directory. I left the sub directories intact.
Kaspersky Database Update
Step 4: Manually Update Databases
Kaspersky Database Update Windows 10
I then went back into the KES application and manually started the Database update. Right Click update and then click Start Update. After completion of the update the Corruption message went away and showed the status you see above and it reported back as OK status.